EDC

How to get started

• Instruction for register Agent account.
• Instruction to update new version via OTA
• Login instructions on the EDC

Link Bank

• Which bank does TrueMoney support to linkbank for agent?
• How to link bank with TPBank via ebank site / TPBank app
• Instruction unlink Tien Phong Bank
• How to link bank with VietinBank by EDC.
• How do I unlink my VietinBank account
• Why cannot I link bank?

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Instruction to direct topup

• Which Telco does TrueMoney support to direct Topup for agent?
• How can I use Direct Topup feature?
• How can I take money back if I direct Topup for wrong phone number?
• I direct top-up success for customer but their account has not notice that they received money?

Instruction to buy card

• How can I buy ePin Telco?
• How can I buy ePin Game ?
• How to reprint ePIN Telco/Game?
• How to know card was used or not?
• For some reason, i bought wrong ePIN. Could TrueMoney refund money in this case?

Instruction to use

• What should I do if connection network of EDC device is failed
• EDC faulty 3G connection?
• Setting connection for EDC
• How can agent change password?
• How can agent check balance on EDC?
• How can I check revenue and commission on EDC?

See all 7 articles