Submit a request
How to get started
How many ways to identified account?
Instruction to download and Setting TrueMoney wallet.
Why is your device showing the error not support when registering account?
Instruction register and active TrueMoney wallet account
What should I do if I have not received OTP for activation?
Not-identifed account and Identified account
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Instruction to use
How can I change my PIN?
Where can I check my transactions history?
When I uninstall TrueMoney app from my phone, do I lost my money and my transactions history in app?
When I lost my phone, do I need suspend my wallet?
Which bank does TrueMoney support to linkbank?
Why should I link bank?
Does customer have to pay any fees to link bank?
How many bank account TrueMoney E-Wallet can link with?
Instruction link via Tien Phong Bank.
Instruction unlink Tien Phong Bank
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Use your money
Instruction fundin via Local banks.
Instruction to Transfer Money
What is the minimum amount can I transfer?
What is the maximum amount can I transfer?
How can I fund in my wallet account?
Instruction to fund in via Linked Bank
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Online shopping and fraud preventions tips
Instruction to Direct topup
I cannot use direct phone top-up feature for Viettel
Instruction to buy ePIN
Instruction to buy Game card
Which mobile data does TrueMoney provide?
INSTRUCTION TO BUY MOBILE 3G/4G DATA
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Shop safely online with wecard
What is WeCard? What are the advantages of WeCard?
Why should I use Wecard?
The condition of using WeCard
Is WeCard safe?
How to use WeCard on Google Play?
See all 10 articles
Protect your account
Do I have to pay any fees for registering TrueMoney's account?
How many TrueMoney account can I register?
Can I sign in to multi devices with one TrueMoney wallet account?
Can I change my phone number which have registered an account on TrueMoney wallet?
What are the reasons for the account being blocked?
How to lock account?
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