If the money on agent wallet is less than the money was deducted, please contact TrueMoney hotline 1900 63 64 86 press 2 or notice and provides these following information to sale staff:
- Phone number
- Transaction ID
- Name of bank
- Time of transaction
- The money amount
- Screenshot picture of that transaction
Sale staff will send email to Customer care: firstname.lastname@example.org. As soon as the results, deparment care will respond through the receiving channel.