Why cannot I link bank?

If you can not link bank, the possible reasons are:

Your TrueMoney agent wallet was linked with another bank account
The information of your bank account is different from the information of agent account: Name, Phone number, ID number
Your bank account is not yet registered for Internet Banking. Agent need to register online payment service at counters of VietinBank, TPBank, ABBANK, Sacombank, BIDV.

If agent require any further information or assistance, please do not hesitate to contact us via hotline 1900 63 64 86. Press 2 for support.