If the money on my wallet is less than the money was deducted, please contact TrueMoney hotline 1900 63 66 75, press 3 or send an email to firstname.lastname@example.org and provides these following information:
- Phone number
- Transaction ID
- Name of bank
- Time of transaction
- The money amount
- Screenshot picture of that transaction
Customer care staff will check and reply to the customer as soon as possible.