Please follow these step:
Step 1: Press on "Forgot PIN" on main sreen
Step 2: Input informations required :
- The phone number
- ID number
- Account ID ->press Send
Step 3: Input OTP sent to your phone number
Step 4: Check SMS and log in with new Pin. Then, agent will be required to change Pin so that account is more secure.
Agent can refer "How can I change my login PIN?" in here:
How can I change my login PIN?
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