What should I do if I forget my login PIN?

Please follow these step: 

Step 1: Press on "Forgot PIN" on main sreen

Step 2: Input informations required :

• The phone number
• ID number
• Account ID ->press Send 

Step 3: Input OTP sent to your phone number

Step 4: Check SMS and log in with new Pin. Then, agent will be required to change Pin so that account is more secure.

Agent can refer "How can I change my login PIN?" in here: 

How can I change my login PIN?