The customer has successfully paid, been deducted from the bank account / E-wallet, but TrueMoney Pay has notified the failed payment result. How do I handle it?

When the customer makes a successful payment, the TrueMoney Pay system will record the transaction on the system.
You can log into your account to check your transaction history.
If you do not find any information or transaction has not been successful, please send us your Skype / Email / Holtine transaction information so that we can investigate, investigate and assist you.
Skype: help.1pay
Email: cskh@1pay.vn
Hotline: 0964 22 26 28